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RMac50
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New Windows 10 laptop and now my Envy 5540 won't duplex print automatically

Envy 5540
Microsoft Windows 10 (64-bit)

New Win 10 laptop. Now I can't get the settings right so that I can duplex print automatically. I choose "duplex" and "flip on long edge" but I have to manually insert the paper to print the backside. What am I doing wrong?

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HP Support Agent
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New Windows 10 laptop and now my Envy 5540 won't duplex print automatically

@RMac50 Welcome to HP Community!

 

I understand that you are unable to print duplex prints automatically.

 

Do not worry. I will try to fix the issue.

 

Please perform the below steps and let us know the result.

 

 Go to printer properties; device settings; installable options and change automatic configuration to off; change automatic duplex to installed.  This will update the printer to print double-sided automatically.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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