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New ink cartridge error - hp3545

HP Recommended
Hp3545
Microsoft Windows 10 (32-bit)

I just replaced a new cartridge and I did all the troubleshooting but still I receive an error. I bought the ink in a certified / well known bookstore here in Manila

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Message 2 of 2
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@Jpdi Welcome to HP Community!

 

I understand that you are getting New ink cartridge error - hp3545

 

To assist you with accurate information I would require more information regarding this:

  • Did you check by replacing the seemingly faulty ink cartridge?
  • DId this occur after a recent power outage or surge?

For now, try these steps:

Then from this linkhttps://support.hp.com/us-en/product/hp-deskjet-ink-advantage-3540-e-all-in-one-printer-series/52859...  (HP ENVY 4500, Deskjet 3540 Printers - Cartridge Missing or Incompatible Ink Cartridges Error Displays)

  • Step 1: Make sure the cartridges are compatible
  • Step 2: Remove, inspect, and reseat the cartridges
  • Step 3: Clean the electrical contacts
  • Step 4: Remove and reinsert the cartridges again
  • Step 5: Clean the cartridge contacts again
  • Step 6: Restart the printer
  • Step 7: Identify the cartridge to replace
  • Step 8: Load paper
  • Step 9: Replace the cartridge (You could contact a local store)

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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