cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
79
Flag Post

New ink installed is not working on new HP Envy 6452

HP Recommended
Hp envy 6452

I just purchased an HP Envy 6452 and all went well until I installed the hp ink.  I did not use the ink in the box since then I would probably be signed up for the Instant Ink program.  So I purchased an HP black and tricolor ink separately.  I installed these ink cartridges  and it is flashing yellow and flashing E.  I’m sure if I installed the instant ink program ink provided that it would probably work.  Any suggestions.  I really don’t want to return my new printer.  Would appreciate any help.

Tags (1)
1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
14,594 14,573 1,131 1,123
Message 2 of 2
Flag Post
HP Recommended

@Gatto2, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation