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‎01-23-2020 05:36 PM

HP Recommended
Product: HP Office Jet Pro 6830

Hello

I know there are a number of posts about lost SETUP cartridges, but the solutions all seem to assume that you can get to the copy screen.  I'm trying to set up the printer after being unplugged for a number of months (it seems to act as if it's for the first time - asking me to continue setup) so I can't get as far as the copy screen. I only get as far as the screen that says "Use SETUP cartridges that came with your printer".  I no longer have these as they were thrown away a long time ago when the printer was initially set up and only have new cartridges.

 

Can anyone help me bypass this message please as I don't have SETUP cartridges.  Thank you

 

1 REPLY 1

‎01-27-2020 09:58 AM

HP Recommended

Hi @Bethsk

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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