cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
73
Flag Post
HP Recommended

No ink coming from new cartrage

Officejet4630

Simply replaced black cartridge with new one but no ink is coming out with tes

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
12,913 12,914 1,246 1,442
Message 2 of 2
33
Flag Post
HP Recommended

No ink coming from new cartrage

Hi @TBHouston

 

Welcome to the HP Support Community. I'd be happy to assist you with the printing issue. 

 

To better assist you - Does the copy works? 

 

While you respond to that, try these steps - Fixing Poor Print Quality

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation