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HP Recommended
HP Deskjet 2622
Microsoft Windows 10 (64-bit)

I am setting up my wireless HP Deskjet 2622 for the second time in a couple years.  I just reflashed the latest FW.  

As I go through set up, it asks me to type in my Factory Default Password which is on a label on back of printer.  

There is no label on printer except the serial #.  

 

What is the default factory password?  Is it different for every printer?  If not, then how I can find out what mine printer's default password is.  I repeat there is no label anywhere on the printer except the serial # label.  I checked it multiple times.

 

So far, I have wated 4 hours on a Sunday.  I am about to throw the printer out.

 

1 REPLY 1
HP Recommended

@ri20202020

 

Welcome to HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

 

 

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.