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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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11-27-2016 06:50 PM
I have Windows 10 and a HP410A printer. When I select print on a print job, the job enters the printer queue (System>Devices>Printer>HPC410Printer>Queue) but it does not print. (Everything is powered & connected). When I restart the computer the job prints normaly. What is the problem?
This problem newley appeared just after a new windows update.
Solved! Go to Solution.
Accepted Solutions
11-27-2016 10:29 PM
Hi,
Thanks for using the HP Forums.
Can you check out this support document:
http://support.hp.com/us-en/document/c02205477
Also, you may want to ensure that your Windows 10 have the latest OS updates.
Alternatively, you may also try the PSDR:
Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-27-2016 10:29 PM
Hi,
Thanks for using the HP Forums.
Can you check out this support document:
http://support.hp.com/us-en/document/c02205477
Also, you may want to ensure that your Windows 10 have the latest OS updates.
Alternatively, you may also try the PSDR:
Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-29-2016 05:14 PM
Hi,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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