Post new question
Posts: 1
Member Since: ‎11-16-2011
Message 1 of 2 (189 Views)

No text on page when I print

When I print a page the only things on there are the outlines of boxes, lines, and whate ever letters are in color.  How do I fix that? Thanks.  Cheryl

Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 2 (156 Views)

Re: No text on page when I print

Hi cfitzplay,


Sounds like you need to replace your black cartridge in the printer. Let me know if you have the same issue after replacing the black cartridge.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation