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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Not all paper sizes available for print
Create an account on the HP Community to personalize your profile and ask a question
04-12-2018 05:59 PM
In the print server properties, there are many more sizes of papers available than I see when I try to select a paper size in print screen. Specifically, I would like to print an A9 envelope. That option is available in the properties, but not in my drop down screen for print size. I am in PSE 15 program.
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Accepted Solutions
04-12-2018 08:52 PM
From the following specs
https://support.hp.com/au-en/document/c04085902
It only supports a number of envelop sizes. But please try Custom size option (at the end of the list)
Hope this helps.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
04-12-2018 08:52 PM
From the following specs
https://support.hp.com/au-en/document/c04085902
It only supports a number of envelop sizes. But please try Custom size option (at the end of the list)
Hope this helps.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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