01-18-2020 10:01 AM
I have an HP Photosmart 6520 and Black is not printing at all. I've replaced the cartridge, cleaned the heads and aligned them multiple times. Anyone have a fix for this or is it time to replace the printer?
01-18-2020 11:18 AM
Please try the clean cartridge/ printhead for three times
On the printer control panel,
1> touch Settings, then
2> touch Tools, then
3> touch Clean Printhead
If issue still persist it's time to go for a new printer. The issue seems to be with printhead which is a fixed part in this printer hence printer replacement is what I'd suggest.
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Although I am an HP employee, I am speaking for myself and not for HP.