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KimM50
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Message 1 of 2
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HP Recommended

Not printing Black

HP Photosmart 6520
macOS 10.14 Mojave

I have an HP Photosmart 6520 and Black is not printing at all. I've replaced the cartridge, cleaned the heads and aligned them multiple times. Anyone have a fix for this or is it time to replace the printer?

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Message 2 of 2
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Flag Post
HP Recommended

Not printing Black

Hello,

 

Please try the clean cartridge/ printhead for three times

 

On the printer control panel,
1> touch Settings, then
2> touch Tools, then
3> touch Clean Printhead

 

If issue still persist it's time to go for a new printer. The issue seems to be with printhead which is a fixed part in this printer hence printer replacement is what I'd suggest. 

Regards,
Jabzi

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