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Message 1 of 2
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Not printing last 1cm of page

HP Recommended
HP deskjet 2620 all in

Will not print the last 1cm on the page, even when I make a copy

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HP Support Agent
HP Support Agent
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Message 2 of 2
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@Sewy23 Welcome to HP Community!

 

I understand that the printer is not printing the last 1cm of the page.

 

Please perform the hard reset.

 

  1. Turn the printer on, if it is not already on. 

  2. Wait until the printer is idle and silent before you continue. 

  3. With the printer turned on, disconnect the power cord from the rear of the printer. 

  4. Unplug the power cord from the wall outlet. 

  5. Wait at least 60 seconds. 

  6. Plug the power cord back into the wall outlet. 

  7. Reconnect the power cord to the rear of the printer. 

  8. Turn on the printer, if it does not automatically turn on. 

  9. Wait until the printer is idle and silent before you proceed 

Please update the firmware and check.

 

Please Align the printer

  1. Load plain white paper in the paper tray.

  2. On the printer control panel, press the Down Arrow () to scroll to Tools, and then press OK.

  3. Press the Down Arrow () to scroll to Align Printer, and then press OK. The printer prints a test page, and then prompts you to scan the page.

  4. Lift the scanner lid, and then place the page on the glass according to the instructions on the alignment page.

  5. Close the scanner lid, and then touch OK.

Then try to make the copy and print and check.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

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