02-12-2020 02:59 PM
Hi. During a scan operation I found an o-ring in the document feeder. It is broken and part of the 2 o-ring of the document feeder. The printer works fine anyways.
Can you help me to find the code of the part to order and replace it? Also where to buy it. Thanks.
Here a photo.
02-15-2020 03:52 AM
Welcome to the HP Support Community.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding this.
Have a great day!
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