cancel
Showing results for 
Search instead for 
Did you mean: 
Marvin250782
New member
1 0 0 0
Message 1 of 2
53
Flag Post
HP Recommended

O-ring of document feeder hp OfficeJet 5740 all-in-one

Hp OfficeJet 5740 all-in-one
Microsoft Windows 10 (64-bit)

Hi. During a scan operation I found an o-ring in the document feeder. It is broken and part of the 2 o-ring of the document feeder. The printer works fine anyways.

Can you help me to find the code of the part to order and replace it? Also where to buy it. Thanks.

Here a photo. 

15815446356361836328644372206913.jpg

1 REPLY 1
HP Support Agent
HP Support Agent
9,891 9,894 869 1,043
Message 2 of 2
17
Flag Post
HP Recommended

O-ring of document feeder hp OfficeJet 5740 all-in-one

Hi @Marvin250782

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding this. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation