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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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HP Recommended

OUT OF PAPER WITH PAPER LOADED

HP INK TANK 315
macOS 10.12 Sierra

PRODUCT: HP INK TANK 315 

PRINTER ERROR: OUT OF PAPER

OUT OF PAPER WITH PAPER LOADED IN IT. THE ROLLER FEEDER ROLLS BUT THE PAPER IS NOT. PLEASE HELP

MAIYA BARBIE
1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

OUT OF PAPER WITH PAPER LOADED

@MAIYA_BARBIE, Welcome to HP Support Community!

 

If you have already performed the steps from the document 'Out of Paper' Displays, Printer Does Not Pick Up Paper and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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