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‎02-10-2020 12:34 PM

HP Recommended
Product: HP Office Jet Pro8610
Operating System: Microsoft Windows 10 (32-bit)

Problem: "missing or failed Printhead - error code 0xc19a0040.  Help.  What can I do to resolve this issue.  I have tried all the steps suggested on the HP sites and those suggestions have not resolved the issues.

3 people had the same question
1 REPLY 1

‎02-12-2020 01:47 PM

HP Recommended

@JPM1950

 

I have gone through your Post and would like to help

 

I suggest you follow the instructions in this Link: https://support.hp.com/in-en/document/c04100778

 

If you have already performed those steps and the issue persists, I recommend you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you and have a great day


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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