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Microsoft Windows 10 (32-bit)

I desperately need a Service/Parts manual for an Office Jet 4500 G510g.  Can anyone tell me where to go to get a service manual for this printer?  A parts manual , with schematics would also work.  I need a picture to figure out how/where to place the white plastic piece found underneath the ink cartridges.  The plastic piece popped loose when I was working elsewhere in the printer and now I am uncertain how to reset it.  Does anyone have a picture of the same?

 

Thanks much,

Jan

1 REPLY 1
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@JUSTJAN77, Welcome to HP Support Community!

 

The parts on the printer are not customer replaceable and hence there is no service manual available for the printer. Since it is a hardware issue, please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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