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MbekoMkomani
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Message 1 of 2
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Office jet pro too slow in printing and appears to clean ink cartridges endlessly before printing

OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

Office jet pro too slow in printing and appears to clean ink cartridges endlessly before printing every page!

 

How can i get back to printing normally as it used to before?

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Office jet pro too slow in printing and appears to clean ink cartridges endlessly before printing

@MbekoMkomani

 

Welcome to the HP Support Community.

 

Does this happen while copying too?

 

Let's try a firmware update: https://support.hp.com/in-en/document/c02919168

 

If this doesn't help, let's try a Printer reset: 

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). 2. Touch Printer Maintenance . 3. Touch Restore. 4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored. 5. Touch Restore.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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