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Office-printer MFP586 crops bottom half of all text lines

PageWide Enterprise Color Flow MFP 586
Microsoft Windows 7 (64-bit)

Hi everyone 🙂


We have a bizarre problem at our office: Our printer crops the bottom half of all text lines when printing from Indesign. So basically everything below baseline is gone – letter like p q g y cannot be seen in their full glory.


But if we print the same document from a PDF-file, everything looks as it should.


This has apparently nothing to do with blocked noozles or any mechanical stuff.


Can anyone tell us what is going on?

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