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FourQuartets
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OfficeJet 4630 "incompatible cartridge" error

OfficeJet 4630
Microsoft Windows 10 (64-bit)

My OfficeJet 4630 keeps issuing an "incompatible cartridge" error message.  I tried reseating the cartridges, cleaning the contacts, and replacing the cartridges.  Still no luck. The problem came out of nowhere.  Any help would be appreciated.

 

THANK YOU!

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OfficeJet 4630 "incompatible cartridge" error

@FourQuartets I have a few steps to help resolve this issue:

 

Step 1: Verify the ink cartridge numbers

Make sure the ink cartridge numbers match your printer and country/region.

Go to HP Store, and then verify the ink cartridge numbers for your printer model and country/region. Replace any incompatible ink cartridges.

If the error persists, continue to the next step.

 

Step 2: Reset the printer

Reset the printer to recover from printer failures.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  5. Turn the printer on.

If the error persists, continue to the next step.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 3 ONWARD

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

 

Riddle_Decipher
I am an HP Employee

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