01-19-2020 06:47 PM
We have a Office Jet Pro 8610 and a Office Jet Pro 8715. When scanning a test for a normal paper document, the print out from the 8610 is quick as it should be but the 8710 printing is absurdly slowly. The settings for both are set to factory settings. What's the story?
01-20-2020 01:36 PM
The page you provided indicates you have more current software than I have, the bundled software that came with the older Office Jet Pro 8610 for a Windows 7 Pro PC, so I can't compare the copy settings exactly. When setting up the 8715 (with the disk that came with it), it was for a new HP Envy laptop (running Windows 10 Home). Perhaps reinstall the complete suite of software for the printer?