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‎04-14-2020 01:29 PM - edited ‎04-16-2020 02:16 PM

HP Recommended
Product: HP OfficeJet Pro 8210
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I've got the same problem with my HP OfficeJet Pro 8210. I don't have the setup cartridges, but the 952/953XL.

Could you please send me the instructions to bypass the setup cartridges error?

 

Thanks a lot.

19 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-17-2020 04:48 AM

HP Recommended

Hi @rheinklang

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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6 REPLIES 6

‎04-17-2020 04:48 AM

HP Recommended

Hi @rheinklang

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎05-10-2020 08:20 PM

HP Recommended

The setup cartridges I received yesterday were leaking black ink. I cleaned all the ink off all the cartridges and tried to setup the new printer with these cartridges and it would not work.  I went to the internet and got a copy of the User Manual which stated never use leaking setup cartridges well this is after the fact as I already had inserted them.  I had purchased a new set of ink cartridges and tried to setup using them, obviously before I read the manual.  My question now is how do I go about setting up this new computer?  First off this is my wife's computer replacing a HP OfficeJet Pro 8100 which had failed.  Her computer has Windows 7 and it is a 32bit not a 64.  Also I was wondering if I could use the USB cable from the 8100 on the new 8210? Thank you very much.

                                                         RonC85

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‎05-15-2020 01:06 PM

HP Recommended

What does it take to get a response from HP, I bought this printer 6 days ago and cannot install it?

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‎05-18-2020 06:45 AM - edited ‎05-18-2020 06:46 AM

HP Recommended

Hi @RonC85

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Yes, you connect the printer via a USB cable.

 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

 

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‎05-18-2020 03:45 PM

HP Recommended

I have had enough with this issue, I am returning the printer to the seller!!!

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‎05-19-2020 06:53 AM

HP Recommended

I respect your decision,

 

If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

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