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‎10-15-2019 05:43 AM

HP Recommended
Product: OfficeJet Pro 9015
Operating System: macOS 10.14 Mojave

Hello, I am having trouble with page-print order on my officejet pro 9015. At the moment, it prints the first page of a multi-page document first. It then finishes with the last page. With this, every time I print a multi-page document I have to reorder the pages to attain the correct order. There has to be a simple fix to this I can't seem to locate. PLease help!

1 REPLY 1

‎10-17-2019 02:55 PM

HP Recommended

@tayloroverunder, Welcome to HP Support Community!

 

To provide you with an accurate solution, I would like to know the following!

 

Which application are you trying to print from?

Did you make any changes to the computer or the printer recently?

Are you using the HP Smart App to print from? Refer to the document HP Printers - Using the HP Smart App (Mac) for help.

 

Meanwhile, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.

For more information, go to Updating or Upgrading Printer Firmware.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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