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Officejet 4655 prints copies really slow. How do i do a factory reset?

macOS 10.15 Catalina

I think i need to do a hard reset of the printer to fix the slow printing in Copy mode

how do i do a hard factory reset?

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Officejet 4655 prints copies really slow. How do i do a factory reset?

Hi @Twisster

 

Welcome to the HP Support Community. I'd be happy to assist you with the slow copy issue. 

 

To better assist you - Are you experiencing this issue while printing as well? 

 

If only copies are slow then check the copy settings, make sure Plain Paper is selected for the paper type unless you are printing on special media like Photo Paper.

 

Let's try these steps to perform a hard reset on the printer - 

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware. Refer to this document for steps - HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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