05-24-2019 11:20 AM
the rollers that pick up paper no longer spin. i have cleaned the rollers, though that's not much help since the're imobile. the "lever" that the rollers mount to drops when it's time to pick up paper, but noting moves. when i cleaned the rollers, they did rotate, so i know they are not jammed.
Solved! Go to Solution.
05-24-2019 11:59 AM
If they don't rotate then it's time for a new printer. Too complicated to repair and the cost will probbably be higher than a new printer.