Officejet 7510 duplexer

[Pouet]

Hello,

After the dead of my officejet 7612, I bought a 7510 Officejet, to have the same ink.

I saw that the rear duplexer of the 7612 can replace the rear module on the 7510. The duplexer have 3 electrical contacts, the 7510 printer have also the 3 contacts (the 7510 module have only 2 contacts).

So I hope that 7510 recognize the 7612 duplexer and then can realise automatic double side print (and not manualy)

But no option is available... And I don't succed to double side print .

I suppose that the firmware of the 7510 block it...

Do you have idea to activate the duplexer ?

Thanks for your help.

[sandytechy20]

@Pouet

Welcome to HP support community.

Which operating system is installed on the computer to which this printer is connected?

[Pouet]

Hello @Sandytechy20 ,

I use Win10, and my printer is connected by ethernet.

Thanks for your help.

[sandytechy20]

@Pouet

Enable duplexing on your computer.

1. Start menu > "Control Panel"
2. Choose "Printers and Faxes"
3. Right click your primary printer.
4. Choose "Printing Preferences"
5. Choose "Finishing" tab.
6. Check "Print on both sides"
7. Click "Apply" to set as the default.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Pouet]

Hello,

your solution it's for printing with manual duplexing :

I had a automatic duplexer what comme from of my old printer, and I want to activate it.

I found this panel, but the selection of the unit is not possible...

[sandytechy20]

@Pouet

Update the printer firmware again and check if that works.

Here are the steps:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Pouet]

Hello,

the firmware is allready at the last definition :

Version du micrologiciel EZM1CN1829BR

Date de compilation 2018-07-17

[sandytechy20]

@Pouet

This might require one on one interaction to fix the issue:

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.