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HP Recommended

one or more cartridges appear to be damaged K.  Message appeared after replacing the exhausted original black setup cartridge.  I replaced the replacement cartridge with a new cartridge to no avail.  I cleaned the contacts and even replaced all the original setup cartridges, again to no avail.  This is a wireless network printer and the PC uses a windows  7 home premium OS.  This appears to a printer problem not connected to the PC or OS.  This is the 2nd HP printer i have that has the same problem.  Any suggestions except replacing the printer?

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HP Recommended

Hi,

Thank you for posting , you can get the printheads replaced instead of getting the entire printer replaced.

 

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