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HP Recommended
Officejet Pro 8715
Microsoft Windows 10 (64-bit)

I have an HP Officejet Pro 8715 (Yes, that's not a typo). I think it is a fairly common inkjet that replaced the Officejet Pro 8710. It kind of seems like HP doesn't know about this particular model of printer - the printer came with drivers for the Officejet Pro 8710 (not 8715). The printer is quite a bit different from the 8710 in both looks and mechanics. With these drivers, scanning was flakey at best. But they worked the majority of the time. I replaced my PC with a newer one, and the driver on the site now points to an app in the Microsoft store called "HP Smart." This app appears to be completely incompatible with the 8715 - it can't find the printer on the network. I think the printer is about 7 months old, but am not positive, but I wished HP focused their software development on making the printer work, rather than making the cloud work. I just want to be able to print and scan. There doesn't appear to be a way to download the older driver set.

1 REPLY 1
HP Recommended

Hi,

You can get both options.

 

Download and follow HP Easy Start by selecting the Basic of Full Feature HP Software option to get the software:

https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_11_5_4644_17.exe

 

Shlomi



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