Hi. Please help. I have been gifted a printer off my brother. I've bought printer expert compatible ink but all I get is the cartridge problem error. I've followed the reinstall procedures but still having problems.
Welcome to the HP Support Community. I'd be happy to assist you.
I understand you are not able to print due to this error.
For now, kindly perform the steps mentioned in this document to resolve this issue.
I hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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