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‎01-27-2020 08:09 PM - last edited on ‎01-28-2020 09:38 AM by Retired

HP Recommended
Product: HP 3510 e
Operating System: Microsoft Windows XP

A friend on mine has this older inkjet printer.  He is trying to print some pictures he has off his iPhone.   He is having trouble.  When he get them in the computer and ties to print them they come out looking like somebody did them with crayon.  Is this the fact he is trying to do it with plain paper ( it would be better with photo paper) or is he having trouble transferring from apple to windows?  I have not seen the setup yet, but I will this weekend.

 

Thanks,

[edit]

1 REPLY 1

‎01-30-2020 01:07 PM

HP Recommended

 

@kycactus Welcome to HP Community!

 

I understand that you are unable to print pictures from the iPhone.

 

Please refer to the below link to transfer the files from iPhone to the windows pc.

 

https://www.laptopmag.com/articles/move-mac-files-windows-pc

 

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

 

After transferring the files try to print on the photo paper.

 

Please refer to the following details supported media for this printer.

 

Paper TypesStandard: Brochure, Inkjet Paper, Plain Paper, Photo Paper
Other: Envelopes, Labels, Cards (Greeting), Transparencies

Media WeightPlain Paper: 16 to 24 lb (64 to 90 g/m2)
Photo Paper: Up to 75 lb (280 g/m2)
Envelopes: 20 to 24 lb (75 to 90 g/m2)
Cards: Up to 110 lb index (200 g/m2)

 

Please use that paper only. 

 

Keep us posted,

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