cancel
Showing results for 
Search instead for 
Did you mean: 
IIChanceII
New member
3 2 0 0
Message 1 of 8
6,554
Flag Post
HP Recommended

Solved!

Only Printing on Half a Page

HP Photosmart 6520

Recently out of no where my printer has suddenly begun to only print out Word or PDF documents on half of the printer paper. By half the paper I mean it prints them out as if the settings for printing were to fit multiple pages (probably 2) per sheet of paper. I checked my printing settings and it was still set to print 1 page per side and then to flip along the long side to double side print. I also made sure that the size of paper set in the printing settings matched up with the size of paper I am actually using within the printer. I tried resetting my printer and my computer but neither seem to work. Any help is appreciated thank you.

7 REPLIES 7
Retired
Retired
1,079 1,030 71 125
Message 2 of 8
6,526
Flag Post
HP Recommended

Solved!

Only Printing on Half a Page

Hello @IIChanceII!

 

Thank you for posting on the HP Forums!

 

I would be happy to provide some assistance in hopefully getting your issue resolved!

 

I can see that your suddenly getting an issue when printing Microsoft Word or PDF documents.  I suggest uninstalling and re-installing the HP Software if you have not already.  If you could provide me with the operating system version that your computer is running then I should be able to provide the updated software for the Photosmart 6520 and instructions on how to uninstall.

 

To get the operating system version for WIndows click: Windows Operating System

 

To get the operating system version for Mac click: Mac Operating System

 

Thanks again for posting on the HP Forums! 

 

Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!
IIChanceII
New member
3 2 0 0
Message 3 of 8
6,519
Flag Post
HP Recommended

Solved!

Only Printing on Half a Page

Thanks you for the reply! I am running windows 8.1 currently.

0 Kudos
Retired
Retired
1,079 1,030 71 125
Message 4 of 8
6,494
Flag Post
HP Recommended

Solved!

Only Printing on Half a Page

It's not a problem @IIChanceII!

 

Thanks for providing the operating system!  I was able to locate documentation on how to uninstall. I also provided a link to the download for the HP Photosmart 6520 full feature software and drivers.

 

To uninstall the HP software click: Uninstalling HP Software

 

To download the HP Photosmart 6520 full feature software and drivers click: HP Photosmart 6520 full feature software and drivers

 

Let me know how everything turns out!

 

Thanks again for posting on the HP Forums!

Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!
0 Kudos
IIChanceII
New member
3 2 0 0
Message 5 of 8
6,483
Flag Post
HP Recommended

Solved!

Only Printing on Half a Page

Yeah I reinstalled the software and I fiugred out what happened. My preferences were somehow locked into two pages per side when printing documents and even if I changed it to one it would remain that way. Reinstalling the software fixed that little gltich and when I changed it to one it actually worked. Thanks you for the links and your help!

0 Kudos
kgk09
New member
1 1 0 0
Message 6 of 8
5,907
Flag Post
HP Recommended

Solved!

Only Printing on Half a Page

Hi. I am using Mac OS X El Capitan version 10.11.6 and I am also experiencing this problem. Please help!

Thank you!

0 Kudos
Runamuc2
New member
1 1 0 0
Message 7 of 8
551
Flag Post
HP Recommended

Solved!

Only Printing on Half a Page

Out of no where when I send a document to my HP 8100 printer it prints half of the page as it the paragraph setting was set to 4 inches instead of 8.5.

0 Kudos
Moderator
Moderator
19,768 15,103 307 1,172
Message 8 of 8
528
Flag Post
HP Recommended

Solved!

Only Printing on Half a Page

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation