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‎06-14-2016 11:49 AM

HP Recommended
Product: HP ENVY 5530
Operating System: Microsoft Windows 10 (64-bit)
  • MY PRINTER HAS PRINTED PHOTOS ALL THE TIME BUT SUDDENLY IT STOPPED,, I HAVE CHECKED WITH HP PHOTO AND SCAN DOCTOR AND THE PRINT TEST PAGE COMES OUT PERFECTLY,, IN FACT I HAD JUST PRINTED AN 8/10 PHOTO AND WENT TO PRINT SOME WALLET SIZE ONES AND IT SAYS IT IS PRINTING ON THE SCREEN BUT NOTHING COMES OUT,, I TRIED ANOTHER 8/10 PHOTO AND NOTHING CAME OUT,, I THEN PRINTED OUT A RECIPE AND IT CAME OUT PERFECTLY AS WELL AS THE PICTURE OF THE RECIPE ON THE COVER PAGE,, WHAT CAN I DO,,??
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-15-2016 06:22 AM

HP Recommended

Hi @TRICIAPAT, 

 

Thank you for joining the HP Forums! 

 

I noticed your post on how your HP Envy 5530 will not print photos. I am happy to help! 

 

Please try the instructions within this guide, Printing Photos (Windows), and let me know what happens! 

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.


Hope this guide resolves your issue! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-15-2016 06:22 AM

HP Recommended

Hi @TRICIAPAT, 

 

Thank you for joining the HP Forums! 

 

I noticed your post on how your HP Envy 5530 will not print photos. I am happy to help! 

 

Please try the instructions within this guide, Printing Photos (Windows), and let me know what happens! 

 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.


Hope this guide resolves your issue! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Was this reply helpful? Yes No
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