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TR3SMARIAS
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Message 1 of 2
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HP Recommended

PRINTER WONT PRINT A PHOTO

Example: Pavilion 65XXENVY PHOTO6200 SERIES
macOS 10.15 Catalina

it won't print a photo and says out of paper

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HP Support Agent
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Message 2 of 2
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HP Recommended

PRINTER WONT PRINT A PHOTO

Hi @TR3SMARIAS

Welcome to the HP Support Community. I'd be happy to assist you.

 

Do you get any errors while printing photos?

What size and type of paper are you using to print on?

 

Make sure the photo papers are correctly placed in the printer 

Refer to this document to know how to load photo papers into the printer.

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click here to know how.

 

While printing, check the print settings on the MAC. Make sure the right paper type and paper size are selected.

Click here to check how to change the print settings.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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