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Travisty2520
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Message 1 of 2
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Paper Jam every time i try and print on card

Envy 4500
Microsoft Windows 10 (64-bit)

Every time i try and print on any card the print takes the card in then it jams even on really thin card

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Paper Jam every time i try and print on card

@Travisty2520 Welcome to HP Community!

 

I understand that the printer gets paper jams while printing the card.

 

Please let me know what is the size of the card and weight of the card.

 

Please refer to the following link supported media for this model.

 

Please refer to the following link to troubleshoot the paper jam errors.

 

 

Keep us posted,

 

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


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