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Paper Tray jammed

Example: OfficeJet Pro 8715 All-in-One Printer
Microsoft Windows 10 (64-bit)

I have an All in one printer 8715 which is the Costco code for 8710.  I got a message that my paper was empty and to fill paper.  When I went to pull the paper tray our it stopped after about 2 inches.  I wiggled it out, filled the paper, but now it won't go back into the printer, it stops 2 inches before it goes in all of the way

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Paper Tray jammed

@cookieface4750

 

Welcome to HP support community.

 

  1. Pull out the input tray.

    Image: Pulling out the input tray

  2. Gently remove any jammed paper from the area. To avoid tearing any whole sheets of paper, pull the paper with both hands.

    Image: Removing jammed paper from input tray area

  3. Insert the input tray back into the printer.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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