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Jwoods8c
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Paper jam in feeder tray

HP OFFICEJET 3830 ALL IN ONE
macOS 10.15 Catalina

I need some help removing paper from inside the printer.  I can see it from the paper feed tray and under the computer.he

It looks like about 12 pages of paer and I am unsure if I sure cut the paper or remove something from printer bottom to get it out.

 

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Paper jam in feeder tray

Hi @Jwoods8c

 

Welcome to the HP Support Community. I'd be happy to assist you with the paper jam. 

 

Please refer to step#1 from this document to clear the paper jam.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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