Paper too short to Auto-Duplex

[johnmckellar]

I have re-installed Windows 10; which wiped out my printer settings; so I've re-installed the printer (up to date software, wireless connection).

Every time I print (both from the PC where I reinstalled Windows 10 AND from another unchanged PC), I get "Paper too short to Auto-Duplex".

If I hit OK, the print works - printing both sides correctly.

What can I do to stop the warning box popping up all the time?

Things I've checked:

• I use A4 rather than Letter sized paper - but I've set that in the preferences;
• If I try and print on one side only; I still get the error;

Paper too short to Auto-Duplex

[johnmckellar · Accepted solution]

SORTED!!

Typical:  I had searched before, but after formulating the question, my searches for answers were better - and someone had the issue before and it had a solution.

Switch it off and on again!

OK, there was a tiny bit extra, leave it for 60 seconds before restarting.

This appears to have worked, I'll leave the question open for a day or so to check it continues to work.