Resolve Windows 10 or update issues on HP computer or printer– Click Here
Paper width guides stuck - they will move out slightly (beyond A3) but not in towards A4.
Welcome to the HP Support Community. I'd be happy to assist you.
Are you referring to the width guides on the document feeder or the input tray?
Check for any obstructions in the path.
Kindly refer to this document to know how to load papers in the input tray.
If the issue is with the feeder width guides, perform the steps from this document.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307 I am an HP Employee
Didn't find what you were looking for?
Ask the community