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- Paper won't load from photo tray
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01-14-2017 03:05 PM
Printer displays out of paper error when trying to print using labels loaded into photo paper tray. This is a pack of lables that I have already printed from several times. The label template will print on regular paper loaded into the standard paper tray, it just won't pick up from the photo tray.
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Accepted Solutions
01-14-2017 03:42 PM
Printer:
HP OfficeJet 5740 e-All-in-One Printer
Unless otherwise stated in your printer User Guide, the photo tray is suited for 4X6 inch photo paper.
Even if your label sheet is smaller than the regular 8.5X11 inch paper, do try placing the sheets into the regular tray (Tray 1); adjust the paper-guides to be snug (not tight) around the sheets of labels.
Select a Media type (kind of paper) of Brochure or any similar "thick" paper.
The Paper Weight information available in the Datasheet for this printer indicates that except for Photo Paper, the supported paper weights are limited.
The printer does support some form of "card" paper (weight unknown); assuming the paper size of the labels is compatible, you may be able to use this setting.
If your label paper size is not one of the selections, your printer supports Custom Paper Size.
HINTS:
- Select a similar Media (card?) to make your Custom Paper Size for your labels
- If your new Paper Size does not immediately show up in your Printing Preferences, Restart your computer and log in
Dragon Document - Help, suggestions, and examples:
Section: Custom Paper Sizes
and
Dragon Document - Help, suggestions, and examples:
Printing Labels_Business-Cards_Cards
When you see a Post that helps, inspires, provides fresh insight,
or teaches you something new, click the Thumbs Up on that Post.
Fixed / Answered? Click that post Accept as Solution to help others find Answers.
01-14-2017 03:42 PM
Printer:
HP OfficeJet 5740 e-All-in-One Printer
Unless otherwise stated in your printer User Guide, the photo tray is suited for 4X6 inch photo paper.
Even if your label sheet is smaller than the regular 8.5X11 inch paper, do try placing the sheets into the regular tray (Tray 1); adjust the paper-guides to be snug (not tight) around the sheets of labels.
Select a Media type (kind of paper) of Brochure or any similar "thick" paper.
The Paper Weight information available in the Datasheet for this printer indicates that except for Photo Paper, the supported paper weights are limited.
The printer does support some form of "card" paper (weight unknown); assuming the paper size of the labels is compatible, you may be able to use this setting.
If your label paper size is not one of the selections, your printer supports Custom Paper Size.
HINTS:
- Select a similar Media (card?) to make your Custom Paper Size for your labels
- If your new Paper Size does not immediately show up in your Printing Preferences, Restart your computer and log in
Dragon Document - Help, suggestions, and examples:
Section: Custom Paper Sizes
and
Dragon Document - Help, suggestions, and examples:
Printing Labels_Business-Cards_Cards
When you see a Post that helps, inspires, provides fresh insight,
or teaches you something new, click the Thumbs Up on that Post.
Fixed / Answered? Click that post Accept as Solution to help others find Answers.
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