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Billy59 Honor Student
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Password from old printer

ENVY 4522 All in one
macOS 10.12 Sierra

I recently purchased an ENVY 4522 all in one printer. I replaced my old printer (4502 all in one), but I need the old password to complete set up. I cannot find or remember this password.

 

 

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HP Support Agent
HP Support Agent
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Password from old printer

Hi @Billy59,

 

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand you're in need of support.

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

 

Where does it ask for a password?

Are you setting up your HP Connected for the new printer? 

 

If so, click Forgot Password? on HP Connected Account sign in page and then follow the on-screen instructions to receive an email from HP with a link to reset your password.

 

Reset the password and login to your account. 

 

Keep me posted!

Have a great day :)

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Billy59 Honor Student
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Password from old printer

Password reset. Thank you
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HP Support Agent
HP Support Agent
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Password from old printer

@Billy59

 

Thank you for the update,

I appreciate your time and efforts,

 

I'm glad you found the solution for this concern.

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time ;)

 

Take care now and do have a fabulous week ahead. :)

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