01-09-2018 10:27 AM
I recently purchased an ENVY 4522 all in one printer. I replaced my old printer (4502 all in one), but I need the old password to complete set up. I cannot find or remember this password.
Solved! Go to Solution.
01-10-2018 04:33 PM
Thank you for posting on HP Forums,
Flower_Bud is at your service.
As I understand you're in need of support.
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Where does it ask for a password?
Are you setting up your HP Connected for the new printer?
If so, click Forgot Password? on HP Connected Account sign in page and then follow the on-screen instructions to receive an email from HP with a link to reset your password.
Reset the password and login to your account.
Keep me posted!
Have a great day :)
01-12-2018 04:59 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution for this concern.
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time ;)
Take care now and do have a fabulous week ahead. :)