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MartyO
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Photo Printing Poor Quality

HP
Microsoft Windows 8.1 (64-bit)

Printing color photos on 4x6 photo paper and the quality is very poor. Very muddy and flat look. Lacks vibrant and sharp look that I had on older HP printer (which had photo black ink). Brand new printer. All test pages (of solid colors) print perfectly. 

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Message 2 of 7
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HP Recommended

Photo Printing Poor Quality

Please make sure you are selecting the proper Photo Paper type in the driver settings.  The pigmented black ink is not compatible with photo paper.  If you select the proper paper type the printer will use color inks to print even black areas.  The quality will be much better with the proper settings.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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MartyO
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Message 3 of 7
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Photo Printing Poor Quality

I'm using HP 4 x 6 photo paper, so my printer setting is for photo paper. Is that correct? Printer has 4 inks: black, yellow, cyan and magenta. No photo black ink. 

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Message 4 of 7
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HP Recommended

Photo Printing Poor Quality

What is your printer model?  What HP Photo paper are you using - HP Everyday Photo, HP Premium, HP Premium Plus, HP Advanced or ?

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

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MartyO
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Message 5 of 7
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Photo Printing Poor Quality

Not sure this went through. Printer is Office Jet Pro 8025. Paper is HP glossy everday photo paper 4 x 6. 

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Message 6 of 7
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Photo Printing Poor Quality

Hmm...  the Officejet Pro printers user pigmented black and color inks.  Unfortunately, pigmented inks are not very compatible with glossy photo paper.  While you do not need a printer with Photo Black ink you would get much better results on glossy media with a printer that has dye based colors.  Any Envy, Photosmart or Deskjet printer would have pigmented black ink and dye based color inks.

 

If a different printer is not an option you might experiment with some different paper types. HP Advanced glossy paper may be the best choice, a 25 sheet pack is under $7 with free next day shipping, it may be worth checking it out.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

MartyO
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Message 7 of 7
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Photo Printing Poor Quality

Thanks I think I will return it and try a different model. (Just bought it on Friday.)

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