cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
77
Flag Post
HP Recommended

Photo Printing

Envy 5660
macOS 10.14 Mojave

I cannot load 4x6 photo paper into the printer.   IT DOES NOT FIT!!!   I read in a previous post that someone had to cut an edge from the paper -- is this the only solution?   I also read that if you bend the paper under the holder bars it will fit -- it doesn't, it just gets stuck.     So what is the solution, or can I not print photos on this machine?   Also I tried the 4x6 paper in the main tray, but kept getting the error message about the wrong size of paper detected, despite the fact I used the settings for 4x6 photo paper in the main tray.  Would love some help with this. 

1 REPLY 1
Highlighted
Level 14
12,224 12,219 828 1,497
Message 2 of 2
49
Flag Post
HP Recommended

Photo Printing

Take a look at page 11 of the user's guide.

You may also find this link helpful.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation