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Trina2020
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Message 1 of 2
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Photo paper jam

HP Envy 4520
iOS

Did anyone figure out how to get photos to print? The printer acts like it’s printing but the HP photo paper doesn’t go through the machine to get printed on.

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HP Support Agent
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Message 2 of 2
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Photo paper jam

Hi @Trina2020

Welcome to the HP Support Community. To assist you better, I would like to know:

 

Which application are you using to print?

Which version of iOS is installed?

What size and type of photo paper are you using?

 

Refer to this document to know how to insert photo papers into the printer.

 

Keep me posted for further assistance.

 

KUMAR0307
I am an HP Employee

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