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DebB19
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Message 1 of 2
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Photos printed are pinkish. Reds and yellows seems off.

HP officejet 6958
macOS 10.15 Catalina

photos print with pinkish tinge. reds and yellows not true color

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Photos printed are pinkish. Reds and yellows seems off.

@DebB19, Welcome to HP Support Community!

 

To provide you with an accurate solution, I would like to know the following-

 

Do you have similar issues while making photocopies on the printer?

Does the regular text documents print fine?

Did you make any changes to the printer recently?

 

Meanwhile, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

 

Also, I would suggest you follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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