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Member Since: ‎12-09-2013
Message 1 of 2 (3,110 Views)

Photosmart 6510: new black ink printing in grey only

Hey! I have recently changed the black ink cartridge, but it is not printing in black - only grey!


I have done the following to solve the problem:


1. The new cartridge is HP original

2. Print level shows full black cartridge

3. The printheads are cleaned using Tools

4. Installed the HP Print&Scan Doctor - to faults found - all marks are green


Is there anything else I can do?


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Posts: 29,404
Member Since: ‎11-17-2008
Message 2 of 2 (3,086 Views)

Re: Photosmart 6510: new black ink printing in grey only

[ Edited ]

The troubleshooting steps in this document may help resolve issues with the Photosmart 6510 not printing black properly.  Be sure to check the vents as shown in Solution Two.


Bob Headrick,  HP Expert

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