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Student
Posts: 1
Member Since: ‎01-20-2014
Message 1 of 8 (18,476 Views)

Photosmart 6520 clogged print head

I tried an ink cartridge refill service and I think I have clogged up the black print head on my hp Photosmart 6520. The 'clean print head' tool has proven ineffective after numerous tries. Is there any way to remove and manually clean the print head on this device. The black ink us not printing at all. Thank you for any help.
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Provost
Posts: 29,403
Member Since: ‎11-17-2008
Message 2 of 8 (18,459 Views)

Re: Photosmart 6520 clogged print head

[ Edited ]

The document here may help resolve the issue.  The printhead in the Photosmart 6520 is not removable.

 

Be aware that damage caused to the printer caused by third party ink is not covered by HP warranty. 

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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Tutor
Posts: 8
Member Since: ‎01-20-2014
Message 3 of 8 (18,313 Views)

Re: Photosmart 6520 clogged print head

Does the 6520 have programming that intentionally fowls up printing ability or quality if non-OEM cartridges are used?

Provost
Posts: 29,403
Member Since: ‎11-17-2008
Message 4 of 8 (18,309 Views)

Re: Photosmart 6520 clogged print head


lucky_day wrote:

Does the 6520 have programming that intentionally fowls up printing ability or quality if non-OEM cartridges are used?


Certainly not.  That said, it is certainly possible for non-compatible ink to cause problems.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Tutor
Posts: 5
Member Since: ‎12-09-2012
Message 5 of 8 (16,618 Views)

Re: Photosmart 6520 clogged print head

Lucky_day,

 

Don't be naive. The 6520 intentionally fowls up on genuine HP cartridges as well.

Honor Student
Posts: 2
Member Since: ‎02-24-2012
Message 6 of 8 (8,974 Views)

Re: Photosmart 6520 clogged print head

The link you included no longer points to the knowledge article. 

Provost
Posts: 15,064
Member Since: ‎07-30-2012
Message 7 of 8 (8,971 Views)

Re: Photosmart 6520 clogged print head


CDH22 wrote:

The link you included no longer points to the knowledge article. 


Try here.  Just have to search the HP web site for your model number.

 

http://support.hp.com/us-en/product/HP-Photosmart-6520-e-All-in-One-Printer-series/5169038/model/516...

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If my post resolved your problem, please mark it as an Accepted Solution .
I used to work for HP but I saw the light and retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.
Honor Student
Posts: 2
Member Since: ‎03-18-2016
Message 8 of 8 (8,723 Views)

Re: Photosmart 6520 clogged print head

It is removable..you just have to break the plastic bar that runs across.. or disassemble half the printer.  Hp makes such garbage.  Problems in all their products. High failure rate. Made to replace in two years.

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