cancel
Showing results for 
Search instead for 
Did you mean: 
ex-PFCChuck
New member
3 2 0 0
Message 1 of 2
44
Flag Post
HP Recommended

Photosmart 7515 - worked yesterday, blank sheets today. No malfunction message.

Used only for B/W printing. Has worked fine 4 years with empty color cartridges. This a.m. even printer status report is blank. Black cartridge was low but not empty. Replaced cartridge with new one (both HP brand), still blank sheets. Trouble shooting tool says I've got to have ink in all cartridges, but it's worked with dead color ones for years. Ideas? Suggestions?

1 REPLY 1
HP Support Agent
HP Support Agent
18,386 18,294 1,047 1,151
Message 2 of 2
20
Flag Post
HP Recommended

Photosmart 7515 - worked yesterday, blank sheets today. No malfunction message.

@ex-PFCChuck

 

Welcome to HP support community.

 

This printer model will not work with the empty cartridge.

You will have to replace all the cartridges for the printer to work normally.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation