01-07-2020 12:57 PM
My printer is only using the black photo print cartridge. How do I change the settings to use the other black cartridge?
01-10-2020 05:01 AM
@cdbuce, Welcome to HP Support Community!
To provide you with an accurate solution, I'd like to know the following-
- Have you checked the ink levels on the printer?
- How do you know that the printer is using only photo black ink to print from?
- Which application are you printing from?
- What is the Operating System installed on your computer?
Keep me posted for further assistance.
I am an HP Employee