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Litespeed1
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Photosmart 7525 won't print black. Also aligment failed error message

Photosmart 7525
Microsoft Windows 10 (32-bit)

I have a Photosmart 7525 and black will not print.  I put a new black cartridge in, cleaned the black printer head and cartridge heads with alcohol, ran clean cartridges, align printer, reset factory defaults and it still does not print black.  The align printer results in "alignment failed" message.  Help please!

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Photosmart 7525 won't print black. Also aligment failed error message

Gotta print black in order to align...

 

Try the HP web site here.

 

https://support.hp.com/us-en/product/hp-photosmart-7520-e-all-in-one-printer-series/5199461/model/52...

 

Ldet us know.

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Photosmart 7525 won't print black. Also aligment failed error message

The troubleshooting steps in the document here may help resolve black not printing on your Photosmart 7525 printer.  Note that if black is not printing this will cause the alignment to fail.

 

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

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Litespeed1
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Photosmart 7525 won't print black. Also aligment failed error message

Thanks for sending the procedure.  I tried the steps including soaking the print head.  I ran a test page and still no black.  When I tried running the clean option, I now get an "there is a problem with the printer or ink system.  Turn printer off, then on and if the problem persists, call hp"   I turned it off and on and it tries to align and then gives me the same message.  Help please.  

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Photosmart 7525 won't print black. Also aligment failed error message

Try these Google threads here now.

 

https://www.google.com/search?q=there+is+a+problem+with+the+printer+or+ink+system&ie=utf-8&oe=utf-8&...

 

Search for more if needed.  Good luck.

Litespeed1
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Photosmart 7525 won't print black. Also aligment failed error message

Thanks sabertooth04 for all the information. Ill give it a whirl. I did order a refurbished head for $26
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bill1044
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Photosmart 7525 won't print black. Also aligment failed error message

Did replacing the printer head solve your problem?  I have the problem right now.

Thanks, Bill.

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