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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-24-2017 10:59 AM

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Hey Edward,

The router logs aren't great unfortunately, I've checked the dhcp leases but can't see any reference to the printer itself.

What I think I'll try is setting another wireless network up and seeing if it gets the same default address or not.

Thanks again!

Lat
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‎02-24-2017 11:06 AM

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Sounds like a reasonable step. Good luck.

 

Edward

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‎03-07-2017 07:04 AM

HP Recommended

In case anybody else has this issue, particularly with the BT Homehub 5........

 

I created a wireless hotspot on my mobile phone, installed the printer to that and it worked.  Reinstalled it to the BT router and same problem.  I ended up having to reset the router to default and starting it from scratch.  Now the printer works again.

 

Im just glad I dont have to buy a new printer!

 

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