cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 34
2,754
Flag Post

Solved!

Photosmart Plus b210 - Message: Please setup cartridges

HP Recommended

HI

 

Not sure what has happen, but the printer has reset itself and now asks for the setup cartridges.. I got rid of those when the I had to replace with new Ink cartridges..

 

How do I get pass this message ?

 

The printer is a few years, old so no warrenty, but worked fine

33 REPLIES 33
Highlighted
Level 11
Level 11
3,480 3,471 279 650
Message 2 of 34
Flag Post
HP Recommended

Hi,

 

Please refr the link below to troubleshoot the issue.

 

http://support.hp.com/us-en/document/c03107170

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 34
Flag Post
HP Recommended

hi

 

I did see that, and tried a few, but the article refers to having the  SETUP Cartridges, which I don't have as explain.

 

How do you fix the issue with normal Cartridges which are installed

0 Kudos
Tags (1)
Highlighted
Author
New member
3 2 0 0
Message 4 of 34
Flag Post
HP Recommended

any ideas, I assume I dont have to buy a new printer 

 

I can't even use the scanner bit

 

Cheers

0 Kudos
Highlighted
Level 11
Level 11
3,480 3,471 279 650
Message 5 of 34
Flag Post
HP Recommended

Hi,

 

Please perform a reset on printer set  as a private message.

 

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Highlighted
Level 11
Level 11
3,480 3,471 279 650
Message 6 of 34
Flag Post
HP Recommended

Hi,

 

Glad to know that the issue has been resolved.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
0 Kudos
Highlighted
New member
3 3 0 0
Message 7 of 34
Flag Post
HP Recommended

HI, i have same problem, it asks for setup cartridges but i dont have them..

Whats the big secret of the private message??

0 Kudos
Tags (1)
Highlighted
Level 11
Level 11
3,480 3,471 279 650
Message 8 of 34
Flag Post
HP Recommended

hi dennykb-d ,

 

Have you followed all the steps from the available document?

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
0 Kudos
Highlighted
New member
3 3 0 0
Message 9 of 34
Flag Post
HP Recommended
Yes ofcourse
0 Kudos
Highlighted
Level 11
Level 11
3,480 3,471 279 650
Message 10 of 34
Flag Post
HP Recommended

Hi dennykb-d,

 

Please reset the printer to ist factory defaults sent as private message.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation