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‎08-01-2020 08:57 AM

HP Recommended
Product: Photosmart Prem c410 printer
Operating System: Microsoft Windows 10 (64-bit)

Photosmart Prem c410 printer won't connect to server.

1 REPLY 1

‎08-03-2020 08:31 PM

HP Recommended

@kkdearst

 

Welcome to the HP support community.

  1. Make sure the printer is connected to a wired (Ethernet) or wireless network with an active internet connection.

  2. On your control panel, press the HP ePrint icon.

    If your control panel does not have an HP ePrint icon, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu.

    • If a summary screen displays, Web Services is already on.

      Example of Web Services Summary screen

    • If a prompt to turn on Web Services or set up HP ePrint displays, follow the prompts to turn it on or set it up.

      Example of the HP ePrint set up screen

  3. If you are prompted to update the firmware, press OK.

You can also refer thus HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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